General

  • Making a booking with us is simple! Simply reach out to us via one of the following:

    Let us know your desired date, time, and any important details, and we will get back to you as soon as possible.

  • The studio operates 24/7 and is fully self-accessed.

    Looking at an early morning or late night booking? Just drop us a message here

  • Our studio is pet-friendly, so feel free to bring along your furry friends to enjoy the space with you.

  • Yes, we offer studio viewings by appointment only.

    To arrange a viewing, please reach to us via any one of the following:

    Let us know your preferred date and time (Monday-Friday, 12:30pm-7pm) and we’ll check if the studio is free for you to drop by!

  • Located at the 2nd level of a shophouse, access to the studio is via stairs.

    Please consider this when planning your visit, especially if you are bringing equipment or have mobility concerns.

  • The studio is located on the main street along a row of shophouses and there are ample parking options available nearby, with the nearest parking space just 50m away from the studio premise. 

  • Yes! We provide in-house photography services upon request, ranging from studio portraits, events, to fashion lookbooks and more.

    Click here to view our works.

    Contact us here to let us know your specific needs.

Studio Usage

  • Our studio is equipped with a smart lock, and all access is managed remotely and done using a unique PIN.

    While no assistance will be provided on site, rest assured that we will offer all the information you need prior to ensure a smooth and seamless experience on your day of visit.

  • You may refer to our list of equipment, amenities, and facilities here.

    All equipment, props, and amenities are included in every booking with no additional charges.

  • Yes, the studio comes equipped with a private washroom (and very clean) for your convenience.

  • Absolutely! You are welcome to customize the studio setup to fit your vision for your event or creative needs.

    Whether it’s rearranging furniture or adding props, we encourage you to make the space your own.

    Note: Please return the furniture and items back in their original position at the end of your booking.

  • Yes, you are welcome to bring your own catering to the studio.

    Please note that you are responsible for cleaning up after your event. This includes packing up leftovers, disposing of waste, and restoring the space to how it was handed over to you.

    We recommend that you allocate sufficient time for setting up and cleaning up within your booked hours — Additional charges will apply for any time used before or beyond your confirmed booked hours.

Booking

  • To ensure that subsequent bookings are not affected, your booking will still end as per your scheduled time.

  • Cancellation Policy

    • More than 60 Days from event date: 100% Refund

    • 30-60 Days Before from event date: 50% Refund

    • Less than 30 days before from event date: No refund + $50 cancellation fee deducted from security deposit

  • Session Extension

    You may choose to extend the session (Please let us know in advance as this is subjected to availability).

    The extension rate will be calculated on a 30-minutes basis per the following:

    • $20 per 30 minutes (Weekdays)

    • $40 per 30 minutes (Weekends & PHs)

    Extension without Approval

    An overtime charge will be applied if the space is not fully vacated at your end booking time, and will be calculated on a 30-minutes basis per the following:

    • $20 per 30 minutes (Weekdays)

    • $40 per 30 minutes (Weekends & PHs)

  • Yes we do!

    Refer a friend to KEI Studio and when they make a booking, both of you get to receive 1 free hour rental on your next visit.


    Note: The free hour is applicable for bookings with a minimum of 2 hours per session.

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