Venue Rental Terms

Hello there! Please take some time to read through our terms below.

To help keep things fair and smooth for all guests, kindly note that failure to do any of the following may result in penalty/ overtime charges deducted from the security deposit.

Studio Etiquette

  • To ensure the cleanliness of the space, we do have a no-shoe policy — All shoes are to be removed at the entrance located on the 1st floor (Exception: Footwear for models or photoshoots).

  • Smoking / Vaping is not permitted anywhere on the premises.

  • Please keep music and noise at a respectful volume to avoid disturbing others.

  • In the event that you arrive late, your booking will still end as per your end session time to ensure that subsequent bookings are not affected.

  • Booking time includes setup and cleanup, and you are expected to leave the space in the same condition as it handed over to you — This includes cleaning up and restoring all items to their original positions within your allocated booked hours.

  • All trash must be disposed of before you leave — You may use the designated bins located right outside the space.

Studio Usage

  • All equipment, props, and amenities must be handled with care and used appropriately. You are responsible for keeping all items in good working condition throughout your session. Any loss or damage resulting from misuse, negligence, or accidents will be your responsibility and may incur repair or replacement charges.

  • Please do not remove, adjust, or tamper with any fixed wall decor (eg. framed pieces, mesh backdrop, bloom wall, and any mounted decorations). These elements are part of the studio’s permanent styling and are not to be changed.

  • The track lights have been pre-aligned for optimal use — please refrain from rotating, adjusting, or repositioning any of the lights during your session.

  • You are responsible for ensuring that your conduct and activities within the studio comply with all relevant laws and regulations.

  • Please note that the setup may vary depending on the period of your booking (e.g. Christmas, Lunar New Year), and any festive setup may result in a different look from the photos shown. If you require a specific setup, please check in with us before making a booking.

Bringing Your Pets

  • Safety gates have been installed within the premises to help keep your furkids from wandering unsupervised, but please note that you are responsible for the overall safety and well-being of your furkids throughout your session.

  • Feel free to let your pets enjoy the furniture — just kindly use a cloth or blanket if they shed heavily.

  • We don't require diapers, but we do recommend them for all pet guests to help keep the space clean and accident-free.

  • You are fully responsible for cleaning up after your own pet(s). This includes accidents inside the space, along the stairwell, and in shared spaces outside the entrance (e.g. corridor). All waste must be properly cleaned or disposed of immediately.

Event Setup & External Services

  • You are welcome to bring your external catering! However, please note that you are responsible for cleaning up after your event — This includes packing up leftovers, disposing of waste, and restoring the space to how it was found.

  • All catering, deliveries, and event setup/teardown activities must be carried out entirely within your booked hours and personally overseen by you or your team. KEI Studio is not responsible for any deliveries, services, or vendors that arrive or remain outside of your booked hours — Please plan all arrangements accordingly.

  • We recommend that you allocate sufficient time for setup, teardown, and packing up within your booked hours. Overtime fees will apply for any usage beyond your booked hours, including delays from vendors, late arrivals, or extended teardown.

Extension of Hours

  • Any extension of booking hours is subject to availability — If you would like to extend your booking, please let us know prior so we can check on the availability for you.

  • For any extension informed in advance, the extension rate will be calculated at the rate confirmed during checkout.

  • Overtime charges will be enforced if the studio is not promptly vacated within 10 minutes after your end booked hour and will be calculated as per the following rates: $20 per 30 mins (Weekdays), $40 per 30 mins (Weekends & PHs).

Liability & Indemnity

  • KEI Studio is not liable for any loss, theft, damage, injury, or fatality that may occur on the premises or as a result of your use of the space. You are solely responsible for all personal belongings and the safety of your team, guests, or clients during your time at KEI Studio.

  • By using the space, you agree to indemnify and hold KEI Studio harmless from any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including legal fees on a solicitor-client basis) arising from or related to personal injury, death, or property damage incurred during or in connection with your use of the space.

Cancellation Policy

  • More than 60 Days from event date: 100% Refund

  • 30-60 Days Before from event date: 50% Refund

  • Less than 30 days before from event date: No refund + $50 cancellation fee deducted from the security deposit

KEI Studio reserves the right to amend these terms and conditions at any time without prior notice.

By booking with KEI Studio, you agree to abide by these terms and conditions.