Studio Rental Terms

Studio Etiquette

  • To ensure the cleanliness of the studio, we do have a no-shoe policy — All shoes are to be removed at the studio entrance located on the 1st floor (Exception: Footwear for models or photoshoots)

  • Booking time includes setup and cleanup, and you are expected to leave the studio in the same condition as it was upon arrival. Kindly note failure to do so may result in additional charges.

  • Smoking is not permitted anywhere on the studio premises.

  • Please keep music and noise at a respectful volume to avoid disturbing others.

  • In the event that you arrive late, your booking will still end as per your scheduled time to ensure that subsequent bookings are not affected.

  • All trash must be disposed of before you leave — You may use the designated bins located right outside the studio.

Studio Usage

  • All equipment, props, and amenities must be handled with care and used appropriately. You are responsible for keeping all items in good working condition throughout your booking. Any loss or damage resulting from misuse, negligence, or accidents will be your responsibility and may incur repair or replacement charges.

  • Please ensure the studio is cleared with all equipment and props returned to their original positions within your allocated booking time.

  • You are responsible for ensuring that your conduct and activities within the studio comply with all relevant laws and regulations.

Bring Your Own Catering

  • You are welcome to bring your external catering to the studio! However, please note that you are responsible for cleaning up after your event — This includes packing up leftovers, disposing of waste, and leaving the space as it was found.

  • We recommend that you allocate sufficient time for setting up and cleaning up within your booked hours. Overtime fees will apply if it extends beyond your booking hours.

Extension of Hours

  • Any extension of booking hours is subject to availability — If you would like to extend your booking, please let us know prior so we can check on the studio availability for you.

  • For any extension informed in advance, the extension rate will be calculated by the hour at the studio rate calculated during checkout.

  • If you exceed your booking time without prior approval, an overtime charge will be applied at 1.5x of the studio rate calculated during checkout.

  • Overtime charges will be enforced if you do not leave the studio within 10 minutes after your allocated booking and will be calculated on an hourly basis. Please note that the full hour charge will apply even if the extension is only partially used (e.g. 30 minutes).

Liability & Indemnity

  • KEI Studio is not liable for any loss, theft, damage, injury, or fatality that may occur on the premises or as a result of your use of the studio. You are solely responsible for all personal belongings and the safety of your team, guests, or clients during your time at KEI Studio.

  • By using the studio, you agree to indemnify and hold KEI Studio harmless from any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including legal fees on a solicitor-client basis) arising from or related to personal injury, death, or property damage incurred during or in connection with your use of the space.

Cancellations or Rescheduling of Session

  • No refunds will be provided for no-shows or cancellations made within 7 days.

  • For any reschedule made 7 days or more in advance from the date of your booked session, you are entitled to 1 free reschedule of your session.

  • Any change in date and/or time made within 7 days from the date of your booked session will incur a reschedule fee of $50 per change. The reschedule fee will be waived if a valid proof of absence (e.g. medical certificate, emergency notices) is provided. Personal or private matters are not considered valid.

  • The rescheduled date must be within 1 week from the initial date of the booked session, subject to studio availability. In the event that there is no available slot within the week from the initial date of the booked session, a full refund will be issued.

KEI Studio reserves the right to amend these terms and conditions at any time without prior notice.

By booking with KEI Studio, you agree to abide by these terms and conditions.